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FOS

Regulation

FOS finds against equity release adviser

The Financial Ombudsman Service (FOS) has ordered an equity release provider to repay a client the cost of a lifetime mortgage after it found the client had received bad advice.

clock 21 October 2014 •

Regulation

FOS reports rise in annuity and income drawdown complaints

Complaints to the Financial Ombudsman Service (FOS) about annuities and income drawdown products have seen an uptick the since the March Budget, new figures have shown.

clock 21 October 2014 •

Regulation

FOS keen to shed anti-adviser reputation, says chief Wayman

The Financial Ombudsman Service (FOS) is determined to shed its reputation as an anti-adviser body, its chief executive has said.

clock 16 October 2014 •

Charging

HSBC ordered to refund trail commission to retiree

Banking giant HSBC has been told to return the trail commission it took from a retiree for ongoing pensions advice it never delivered.

clock 13 October 2014 •

Regulation

Small firm fails to convince FOS over Arch cru liability

A retiree who asked his adviser to review a recommendation to invest in Arch cru under a consumer redress scheme set up by the financial regulator has won compensation after taking his case to the Ombudsman (FOS).

clock 03 October 2014 •

Regulation

FCA data offers evidence of declining adviser claims

Does latest FCA data offer further evidence of declining adviser claims?

clock 25 September 2014 •

Regulation

'Wise up': APFA council member Neil Liversidge on why APFA matters

Neil Liversidge on why advisers should 'wise up' to the benefits of joining the body...

clock 18 September 2014 •

Pensions

U-turns and sky-high fees: A tale of two FOS decisions

Two recent Financial Ombudsman decisions are crucial reading for the SIPP industry. Fiona Murphy looks at the issues.

clock 17 September 2014 •

Regulation

FOS finds against Towry in trivial commutation ruling

Towry has been ordered to pay compensation plus £250 for causing distress to a retiree after the Financial Ombudsman Service (FOS) ruled one of its advisers gave unsuitable advice by failing to inform her of a change in pension legislation affecting small...

clock 05 September 2014 •

Regulation

FOS rules Chase de Vere wrong to put 65% of client's SIPP in UCIS

The Financial Ombudsman Service (FOS) has ruled national adviser Chase de Vere gave unsuitable advice when it recommended a client put most of his pension in high risk unregulated schemes just six years before he retired.

clock 04 September 2014 •
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