Financial Ombudsman Service

The Financial Ombudsman Service (FOS) has seen a 179% increase in complaints about financial products and services in the first quarter of the 2013/14 financial year.

The Financial Conduct Authority (FCA) has confirmed its levy for the coming year will be £432.1m, with financial advisers contributing 9% of the total.

The Association of Professional Financial Advisers (APFA) has arranged a meeting with the Financial Ombudsman Service (FOS) to discuss what it believes is "inconsistent" adjudicating by the body when resolving complaints against advisers.

The number of new complaints taken on by the Financial Ombudsman Service (FOS) almost doubled over the past year, figures show.

The Financial Ombudsman Service (FOS) has ruled Intrinsic Independent Limited must repay about £86,000 to a client it gave unsuitable advice to invest his self-invested personal pension (SIPP) into an offshore property unregulated collective investment...

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Financial Ombudsman Service (FOS) chief executive Natalie Ceeney has praised independent financial advisers for their complaints handling, saying they do a better job than larger businesses such as banks.

The Complaints Commissioner has rejected a complaint against the Financial Services Authority (FSA) by an investor over the regulator's handling of the alleged ‘phoenixing' of an advisory business.

Changes could be made to the Financial Ombudsman Service (FOS) board ahead of the industry-wide regulatory upheaval next year.

An "explosion" in regulatory costs is becoming a "huge problem" for networks and national advisory businesses, according to a director at Lighthouse Group.