Financial Ombudsman Service

Regulation

FCA opened 521 enquires into unauthorised firms in 12 months

Led to 16 full investigations

clock 23 February 2017 • 2 min read

Regulation

FOS data shows SIPP complaint surge

Annuity complaints also rose

clock 06 February 2017 • 1 min read

Adviser tips

APFA publishes guidance paper on FOS

To address adviser concerns

clock 21 November 2016 • 2 min read

Regulation

Annuity complaints continue to drop - FOS data

Annuity uphold rate doubled in Q2

clock 04 November 2016 • 2 min read

Your profession

FOS to speak publicly on social investing for first time

At SIA event on 2 November

clock 18 October 2016 • 1 min read

Regulation

Empower consumers' financial decisions through communications innovation - FCA

'Smarter Consumer Communications' feedback statement

clock 11 October 2016 • 3 min read

Regulation

FOS lead ombudsman challenges 'myth' of consumer favouritism

Caroline Mitchell speaks out

clock 22 October 2015 •

Regulation

Adviser anger sparks FOS 'no confidence' petition to Parliament

An adviser has started a petition to Parliament calling for a vote of no confidence in the Financial Ombudsman Service (FOS) and for it to be brought under the remit of common law.

clock 29 July 2015 •

Regulation

FOS orders L&G to compensate clients for '93 pensions advice

Legal & General Assurance Society (L&G) has been directed to compensate two clients it advised to transfer savings out of their employer's pension arrangements 21 years ago.

clock 05 November 2014 •

Regulation

FOS reassures advisers: Initial letter is not official complaint

Receiving a letter from the ombudsman saying a customer has made a complaint does not mean a case has been opened, the Financial Ombudsman Service (FOS) has advised.

clock 23 September 2014 •