Consumer Duty

‘Demonstrating value is the thing that most businesses are struggling with’

One in two are now concerned with Consumer Duty in mind

Consumer Duty’s third pillar is a game-changer for client comms

The industry says it has not helped moderately wealthy access advice

More than a third (37%) of advice firms have changed fee structures

Advisers need a more consistent means to assess vulnerability

Taking an in depth look at the consumer support pillar in context

‘A new direction of travel post-Consumer Duty means being practical’

Peel Hunt carried out analysis work against Consumer Duty expectations

Advisers are ‘not there yet’ with the FCA’s regulation