Consumer Duty

Many clients read no financial services communications at all

‘Vital advisers agree with clients which harms are most important to avoid’

Fulfilling the Duty will initially demand extra commitment

The benefit of networks in the face of regulatory overload

Distinguishing between vulnerabilities and vulnerable circumstances

Benchmarked against four Consumer Duty outcomes

Manufacturer or distributor? Advice firms must assess thier status

'An almost never-ending smorgasbord of deadlines'

Vast majority of the industry to come under the microscope

SJP is reviewing all client-focused activities ahead of Consumer Duty