Mercer under fire after 10-month DB transfer

Philip J Milton Chartered financial planner Felix Milton,  told Professional Adviser he posted all of the necessary documents for the DB transfer to Mercer on 24 September 2018. The client wanted to transfer out of the Kerry Retirement Benefits Scheme.  Milton eventually received the payment on 29 July - some ten months after the application to transfer was submitted. Milton said he worried whether the guaranteed transfer value would remain or not. But, luckily for the client, it had increased.  The Devon-based adviser said: "This is abnormally long - some [transfers] can be done in a...