Meet the Adviser Champions: TCC's Andy Sutherland

Our video series continues

clock • 1 min read

One of the most difficult challenges facing financial advisers is customer engagement and the associated issue of "moral hazard", says Andy Sutherland in our latest Adviser Champions interview.

The TCC director of advisory services warns there is a "real danger" of clients becoming reliant on a "compensation culture", pointing to the risk of "going blindly into things like pension drawdown or even defined benefit transfers". "There's a moral hazard on the part of clients," he says. "Advisers need to be careful of that and not just take orders from these clients - [they must] give financial advice." Sutherland is the latest Adviser Champion to appear in Professional Adviser's new series of videos, which has most recently featured Rennison Consulting's Roderic Rennison, Chase ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on People

People Moves: Expat advice firm hires CISI members as directors

People Moves: Expat advice firm hires CISI members as directors

CISI members Jay Sandhu and Vikki Groves join AHR Group as private wealth directors

Professional Adviser
clock 22 April 2024 • 1 min read
Firefighter to adviser: Ian O'Dowd on assessing the situation

Firefighter to adviser: Ian O'Dowd on assessing the situation

‘I don’t go into burning buildings to save financial plans, but the same ethos rings true’

Isabel Baxter
clock 10 April 2024 • 4 min read
Headteacher to adviser: Kenneth Hopewell on emotional intelligence

Headteacher to adviser: Kenneth Hopewell on emotional intelligence

‘I like meeting people and wanted to do something where I help others’

Isabel Baxter
clock 22 March 2024 • 2 min read