One of the most difficult challenges facing financial advisers is customer engagement and the associated issue of "moral hazard", says Andy Sutherland in our latest Adviser Champions interview.
The TCC director of advisory services warns there is a "real danger" of clients becoming reliant on a "compensation culture", pointing to the risk of "going blindly into things like pension drawdown or...
Retirement Advantage research suggests
9,700 transfers in 2016/17
Up 0.1% from Q1
Extra burdens for largest firms