Assessing business relief opportunities in light of Consumer Duty

What does the new Consumer Duty principle: "Must act to deliver good outcomes for retail customers" mean when applied to business relief (BR)? Traditionally, financial plans are considered through the lens of agreeing an objective at the outset. In the BR world, most customers approach the investment seeking a clear objective: mitigation of the impact of inheritance tax (IHT) on their investment upon death. If a client sets out this objective, failing to mitigate the effects of IHT on death would mean, at least in part, failing to achieve a good outcome. In addition to the primary ...