Could a problem solving method from the tech sector help advisers?

Design thinking is a human-centred approach to problem-solving and innovation that prioritises a deep understanding of user needs and perspectives before generating solutions. Up until now, it has mostly been used by technology professionals, but as we increasingly see it being used across other sectors could advisers use it to solve some of their issues too? Using empathy, collaboration and rapid prototyping design thinking creates solutions that are effective, intuitive, and aligned with end users' wants and needs. With human error still being a significant cause of issues this make...