Libby Holding: Are impersonation scams an age-old problem or the new normal?

'Not a new problem'

clock • 4 min read

With online fraud at an all-time high, writes Libby Holding, everyone needs to aware of impersonation scams

Over the past few years, with a rise in the use of technology for things like online shopping and banking, cybercrime has rapidly increased. This year, however, online fraud is at an all-time high. The coronavirus pandemic has seen many people of all ages increase their use of technology due to the lockdown restrictions imposed, and there are criminals who have taken the opportunity to exploit people who are even more vulnerable than normal in the current circumstances. UK Finance, a banking sector trade body, released figures showing that, in the first half of 2020, more than 15,000 ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Why well-run advice firms still shoulder an unfair FSCS burden - and what needs to change

Why well-run advice firms still shoulder an unfair FSCS burden - and what needs to change

Tom Hegarty shares his views on the FSCS levy and why things need to change...

Tom Hegarty
clock 08 January 2026 • 4 min read
FCA Consolidation Review: Key actions for firms navigating M&A

FCA Consolidation Review: Key actions for firms navigating M&A

What does best practice look like?

Professional Adviser
clock 07 January 2026 • 4 min read
FCA removes regulatory permissions from advice firm over breaches

FCA removes regulatory permissions from advice firm over breaches

Ups assets restriction and notes unpaid FOS award

Jen Frost
clock 22 December 2025 • 2 min read