Can advisers and platforms break this vicious circle?

According to Investment Trends data, one-third (32%) of advisers stopped using a platform for new flows over the last 12 months. And, of that third, almost three-quarters (72%) stopped putting new money on a platform because of poor service and support, or administrative and processing errors. What makes these statistics particulalry interesting is that Investment Trends' data also suggests low fees, a strong pensions proposition and increased model portfolio or DFM efficiency stand at the top of the shopping list for advisers when searching for a new platform. So, according to the an...