If we start from the principle that choice and the freedom to change are good for clients, writes Ola Abdul, then investment management still has much to learn from other industries - not least energy and retail banking
For generations, choosing a current account was akin to choosing which football team to support. You picked once and stuck with it - and, while many may have spent a lifetime rueing their choice, switching was unthinkable. Until 2013 that is, when the Current Account Switch Service was introduced. Since then more than four million people have successfully switched current accounts, with the scheme simultaneously offering greater choice to consumers and injecting transparency and competition into the market. Clearly, of course, the investment management market is much more complex than...
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