Advisers create own strategies to combat 'fragmented' back-office systems

Frustration with ‘lack of seamless connectivity’ continues

Isabel Baxter
clock • 2 min read

Adviser frustration with “fragmented” back-office systems has continued due to a lack of integration being the biggest pain point, NextWealth has found.

The latest findings from its Adviser Tech Stack: Adviser Reviews September 2025 report revealed that adviser firms are deploying a range of strategies in response to their frustration over the "persistent pain points of fragmented systems and poor integration". They are either: focusing on extracting more value from their existing systems, rather than replacing them, rebuilding their tech stack from the ground up, or holding off on change, watching the market before making any major decisions. Financial advice professionals polled in the research repeatedly stressed that "while indivi...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

Isabel Baxter
Author spotlight

Isabel Baxter

Senior Reporter at Professional Adviser

More on Technology

Could Iress private equity sale finally shake up the back-office world?

Could Iress private equity sale finally shake up the back-office world?

‘Even if IFAs had the budgets, there is a huge amount of inertia at play here’

Justin Cash
clock 12 September 2025 • 5 min read
I know a man who can: Advisers urged to adopt consumer signposting tool

I know a man who can: Advisers urged to adopt consumer signposting tool

Answer to enquiries from prospective clients’ advisers can’t help

Jenna Brown
clock 10 September 2025 • 2 min read
FCA: No plans for 'extra' AI regulations

FCA: No plans for 'extra' AI regulations

‘We will rely on existing frameworks’

Eve Maddock-Jones
clock 10 September 2025 • 2 min read