FCA must be 'more ambitious' on redress modernisation plans - PIMFA

Watchdog should reconsider role of FOS and consolidate CMC regulation

Jenna Brown
clock • 3 min read

The Financial Conduct Authority (FCA) should go back to the drawing board on its redress system modernisation plans and take a more ambitious and assertive approach, according to the Personal Investment Management & Financial Advice Association (PIMFA).

The trade body urged the regulator to reconsider the role of the Financial Ombudsman Service (FOS) during mass redress events and investigate consolidating the regulatory regime for claims management companies (CMC). It added the FCA should "look beyond the iterative proposals" put forward in its November discussion paper on redress system modernisation. PIMFA's response to the paper argued that while the FCA's headline proposal of defining a mass redress event would be welcome, many of the "concrete proposals in the paper would have mixed results and would prove minor in nature". ...

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