City minister backs plans to charge CMCs FOS complaint fees - reports

After new FOS case reports across sectors surged

Isabel Baxter
clock • 2 min read

City Minister Tulip Siddiq has supported plans to start charging claims management companies (CMC) to bring cases to the Financial Ombudsman Service (FOS), according to reports.

In a letter seen by the Financial Times, Siddiq told the industry she supports these plans after the FOS outlined proposals earlier this year to start charging £250 for all cases CMCs bring, which would be lowered to £75 if it rules in favour. Individual consumers would still have free access to the FOS. This update comes after the government declined the claims management industry association's request to prevent the introduction of fees, the report suggested. There was an appeal by the claims management industry association to abandon at least some of the proposed fees. However, Sid...

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