City minister backs plans to charge CMCs FOS complaint fees - reports

After new FOS case reports across sectors surged

Isabel Baxter
clock • 2 min read

City Minister Tulip Siddiq has supported plans to start charging claims management companies (CMC) to bring cases to the Financial Ombudsman Service (FOS), according to reports.

In a letter seen by the Financial Times, Siddiq told the industry she supports these plans after the FOS outlined proposals earlier this year to start charging £250 for all cases CMCs bring, which would be lowered to £75 if it rules in favour. Individual consumers would still have free access to the FOS. This update comes after the government declined the claims management industry association's request to prevent the introduction of fees, the report suggested. There was an appeal by the claims management industry association to abandon at least some of the proposed fees. However, Sid...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Targeted support signals evolution in advice delivery

Targeted support signals evolution in advice delivery

Softer launches expected at first

Isabel Baxter
clock 10 April 2026 • 1 min read
CII: Vulnerable client management is 'an opportunity for growth'

CII: Vulnerable client management is 'an opportunity for growth'

Firms can expand potential client bases

Isabel Baxter
clock 07 April 2026 • 2 min read
Common language used by advisers triggers anxiety and distrust among retirees

Common language used by advisers triggers anxiety and distrust among retirees

Product-led communication one of the biggest drivers of mistrust

Laura Purkess
clock 01 April 2026 • 1 min read