Advisers confident on client service but remain frustrated with FCA

Findings from NextWealth’s Financial Advice Business Benchmarks report

Jenna Brown
clock • 2 min read

Advisers are confident that they provide good value for money and high-quality client service but remain “frustrated” with regulatory intervention in their businesses, research has found.

Results from NextWealth's latest Financial Advice Business Benchmarks report found that 92% of advisers were confident in their firm's ability to deliver good value for money and 89% were confident in their ability to meet clients' advice needs. However, advisers were less bullish on the capability of the regulator with only 26% saying they had confidence in the Financial Conduct Authority. The report said: "Confidence in the relevance and capability of the regulator ranks lowest of all factors in our confidence index this year and leads us to a one out of five on our five-point scale...

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