Wealth managers risk losing clients amid technology lag

Wealth managers have little confidence in their technology systems

Sahar Nazir
clock • 2 min read

Clients are considering switching wealth managers who fail to embrace modern technology, according to Avaloq.

It revealed that 25% of clients would consider leaving their current adviser if they do not modernise their technology offerings. Avaloq found that a willingness to embrace technology was a key driver of client trust in their wealth manager, with two-thirds of clients (66%) reporting that being able to see investment analytics and portfolio visualisation was crucial to building trust with their adviser and 63% noting the value of being shown the impact of their investment decisions on their portfolio live in meetings. Despite this, Avaloq found that wealth managers have little confide...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Common language used by advisers triggers anxiety and distrust among retirees

Common language used by advisers triggers anxiety and distrust among retirees

Product-led communication one of the biggest drivers of mistrust

Laura Purkess
clock 01 April 2026 • 1 min read
Advisers: Are you even taking your own advice?

Advisers: Are you even taking your own advice?

Exploring the expenditure consolidation conversation

Nick Ryan
clock 25 March 2026 • 4 min read
CISI welcomes 76 Certified financial planners

CISI welcomes 76 Certified financial planners

Number of UK CFP professionals continues to rise

Sophia Panayi
clock 24 March 2026 • 1 min read