Wealth managers risk losing clients amid technology lag

Wealth managers have little confidence in their technology systems

Sahar Nazir
clock • 2 min read

Clients are considering switching wealth managers who fail to embrace modern technology, according to Avaloq.

It revealed that 25% of clients would consider leaving their current adviser if they do not modernise their technology offerings. Avaloq found that a willingness to embrace technology was a key driver of client trust in their wealth manager, with two-thirds of clients (66%) reporting that being able to see investment analytics and portfolio visualisation was crucial to building trust with their adviser and 63% noting the value of being shown the impact of their investment decisions on their portfolio live in meetings. Despite this, Avaloq found that wealth managers have little confide...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why human connection remains central in a digitally enabled advice sector

Why human connection remains central in a digitally enabled advice sector

'It is clear that the sector is moving through a significant period of transformation'

Tim Riseborough
clock 17 December 2025 • 3 min read
Why advisers shouldn't rush into private markets

Why advisers shouldn't rush into private markets

'There's only so long the hamster wheel can keep turning'

Justin Cash
clock 15 December 2025 • 4 min read
Adviser workload set to rocket ahead of IHT on pensions changes

Adviser workload set to rocket ahead of IHT on pensions changes

Large volumes of clients will need reviews of financial plans

Isabel Baxter
clock 15 December 2025 • 3 min read