CII and PFS threaten action after recent 'online harassment'

Several incidents witnessed, bodies say

Jen Frost
clock • 1 min read

The Chartered Insurance Institute (CII) and Personal Finance Society (PFS) have warned members that they will take action against individuals seen to have engaged in online harassment after “several incidents” were reported in recent weeks.

In a joint statement shared today (14 August), the bodies cautioned that harassment of members, board representatives or CII and PFS employees "will not be tolerated". The pair pointed to recent incidents that have "caused upset to individuals, and have the potential to have caused an erosion in public trust of our professions". The CII and PFS further noted that unprofessional behaviour, including online, is likely to be referred for consideration under the CII disciplinary process as a potential breach of the CII Code of Ethics. "Should any breaches be found, appropriate action w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

One in five adults have made panic-driven financial decisions

One in five adults have made panic-driven financial decisions

Link between financial education and levels of anxiety

Jaskeet Briah
clock 25 February 2026 • 1 min read
Who really owns the digital client relationship? From ownership to orchestration

Who really owns the digital client relationship? From ownership to orchestration

The battle for the digital layer

Tessa Lee
clock 23 February 2026 • 5 min read
Why more financial advisers should post on TikTok

Why more financial advisers should post on TikTok

‘In 2026, financial advisers should take another look at TikTok’

Joe Jordan
clock 23 February 2026 • 4 min read