CII and PFS threaten action after recent 'online harassment'

Several incidents witnessed, bodies say

Jen Frost
clock • 1 min read

The Chartered Insurance Institute (CII) and Personal Finance Society (PFS) have warned members that they will take action against individuals seen to have engaged in online harassment after “several incidents” were reported in recent weeks.

In a joint statement shared today (14 August), the bodies cautioned that harassment of members, board representatives or CII and PFS employees "will not be tolerated". The pair pointed to recent incidents that have "caused upset to individuals, and have the potential to have caused an erosion in public trust of our professions". The CII and PFS further noted that unprofessional behaviour, including online, is likely to be referred for consideration under the CII disciplinary process as a potential breach of the CII Code of Ethics. "Should any breaches be found, appropriate action w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Feel Good Friday: CII and PFS host annual apprenticeship awards

Feel Good Friday: CII and PFS host annual apprenticeship awards

Part of next gen development push and ‘upholding professionalism’

Professional Adviser
clock 24 October 2025 • 1 min read
FCA to deliver 'fewer and faster' enforcement outcomes this year

FCA to deliver 'fewer and faster' enforcement outcomes this year

Therese Chambers says the watchdog is prosecuting more people than ever before

Sahar Nazir
clock 23 October 2025 • 2 min read
Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

The updates advisers need in the run up to the Autumn Budget 2025 on 26 November

Professional Adviser
clock 23 October 2025 • 1 min read