'Our industry could benefit from better representation'

Its collaborative report with Aon – The Financial Advice Paradox – highlighted the need for improvement when it comes to diversity and inclusion. "Our industry could benefit hugely from better representing the people and communities it serves," it stated. "There's definitely an advice revolution underway, but there's more work to do – that's a given." However, the report highlighted that better representation alone will not build the trust needed to address the advice gap. It noted: "We need greater awareness and understanding of clients' needs and priorities across the board fo...