FCA raises concerns over platform fees in Dear CEO letter

The regulator outlines ‘key harms’ in letter to platform bosses

Sahar Nazir
clock • 1 min read

The Financial Conduct Authority (FCA) has written to platform bosses about its concern over fees not being properly disclosed.

Director of consumer investments Lucy Castledine wrote a Dear CEO letter to investment platform bosses on Friday (September 28) laying out the regulator's concerns about "key harms". She said the watchdog is concerned that "platform fees are not properly disclosed, making it difficult for customers to have a clear understanding of what they are being charged". The FCA said that fees and charges may not represent fair value, especially when looking at customers with different size investment pots and taking into regard platforms' role in the distribution chain. Castledine also highl...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

News editor's view: Four big stories and a few hard truths

News editor's view: Four big stories and a few hard truths

The news editor's Friday Night Takeaway from 16 October

Isabel Baxter
clock 16 October 2026 • 2 min read
Feel Good Friday: National Pension Tracing Day launches 2026 campaign with first-ever public awareness event

Feel Good Friday: National Pension Tracing Day launches 2026 campaign with first-ever public awareness event

Secondsight leads campaign

Professional Adviser
clock 16 October 2026 • 1 min read
Andrew Goodwin: Five steps towards advice for everyone

Andrew Goodwin: Five steps towards advice for everyone

Long-term hopes for financial advice

Andrew Goodwin
clock 15 October 2026 • 5 min read