FSCS is processing claims 'quickly and efficiently'

This comes after the body said it would take a ‘more proactive approach’

Isabel Baxter
clock • 1 min read

The Financial Services Compensation Scheme (FSCS) has dealt with almost 100,000 claims in the last year, according to its latest annual report.

The lifeboat fund said it is processing claims as "quickly and efficiently as possible" as it has reported that 97,000 claims have been processed in 2022/2023. Meanwhile, the FSCS has paid compensation to customers who had experienced losses from 563 financial services firms, including 64 that it declared in default in 2022/23. It also said total compensation costs reached £403m during the period, with 432 firms having been reviewed. It compensated 67,908 people, families, and businesses. FSCS's customer satisfaction score increased from a 12-month average of 84% in 2021/22, to 86%...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Don't think of consolidation as the end of independent advice. It isn't'

'Don't think of consolidation as the end of independent advice. It isn't'

Continuity before everything else

Tom Rowe-Jones
clock 02 September 2026 • 5 min read
SENDA calls on profession to share how it supports families with disabilities

SENDA calls on profession to share how it supports families with disabilities

Part of white paper launching in November

Isabel Baxter
clock 02 September 2026 • 2 min read
Plannex memberships boosted by 'out of the blue' Reddit influx

Plannex memberships boosted by 'out of the blue' Reddit influx

Without spending a penny on the social media platform

Isabel Baxter
clock 01 September 2026 • 5 min read