Client demand for digital meetings skyrockets to nearly 70%

Increasing number of people also looking to social media for advice

Sahar Nazir
clock • 1 min read

The number of clients opting for video calls over face-to-face meetings has risen nearly 70% towards the end of May and early June 2023, according to Boring Money.

This is according to the firm's 2023  ‘Future of Advice' report, which looked at data from 3,000 national representative adults (with a boost from high net worths) and 1,000 advised adults. Founder Holly Mackey told Professional Adviser that people's willingness to get financial advice over some form of video call rather than face-to-face has increased steadily every year since 2019. It has increased from 25% in 2019 to nearly 70% this year. "Since pre-pandemic, people said they felt comfortable with getting financial advice on a video call," Mackey said. "We found that the two ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

PA Asks: Should the FCA intervene to tackle pension delays?

PA Asks: Should the FCA intervene to tackle pension delays?

Plus, did the FCA's consolidation review go far enough?

Professional Adviser
clock 07 November 2025 • 1 min read
FE Fundinfo expands adviser platform with acquisition of Contengo

FE Fundinfo expands adviser platform with acquisition of Contengo

Deal intended to strengthen Nexus platform

Sahar Nazir
clock 07 November 2025 • 2 min read
Advisers warned against 'tick-box' cashflow modelling

Advisers warned against 'tick-box' cashflow modelling

Cashflow modelling ‘only as good as the information you put in’

Sahar Nazir
clock 06 November 2025 • 5 min read