Advisers are being urged to be “more open-minded” when it comes to incorporating artificial intelligence (AI) technology applications such as ChatGPT in their advice process.
Schroders head of UK intermediary solutions Gillian Hepburn told Professional Adviser that AI will continue to evolve, and advisers need to ensure they are keeping an open mind. It comes after the firm revealed in its UK Financial Adviser Pulse Survey yesterday (8 May) that more than a quarter (27%) of advisers will 'never'" incorporate AI in their advice process. The survey was conducted between 2 May to 16 May among 180 advisers from 150 firms. Hepburn argued that AI can help advisers deliver cost-effectiveness and efficiency in their advice process. "We are already seeing som...
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