PA Retreat: Expect regulator to 'hit hard' on Consumer Duty

Regulator has political motivation to ensure Consumer Duty adherence

Jenna Brown
clock • 2 min read

The Financial Conduct Authority (FCA) is likely to take swift action on Consumer Duty non-compliance with the largest firms in the firing line post-31 July, delegates heard.

Speaking at the Professional Adviser Management Retreat in Surrey today (17 May), Bankhall head of wealth propositions John Higginbottom said he expected the regulator to move quickly after the deadline passes. He said: "We are expecting someone to get hit quite hard, quite soon after 31 July. Probably one of the larger firms." Higginbottom also said there was a political driver behind the regulator's push on Consumer Duty, which he described as treating customers fairly (TCF) "on steroids". He told advisers in the room: "TCF wasn't rules, it wasn't backed by parliament. Consumer D...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Consumer Duty

Is this subterfuge? The hidden appeal of Consumer Duty

Is this subterfuge? The hidden appeal of Consumer Duty

'Maybe this is what a black belt in bureaucracy looks like'

Andrew Goodwin
clock 16 April 2024 • 4 min read
Consumer Duty sparks Money Alive 'record usage' by advisers

Consumer Duty sparks Money Alive 'record usage' by advisers

Highest usage ever in February as Consumer Duty becomes new normal

Jenna Brown
clock 27 March 2024 • 1 min read
Assessing business relief opportunities in light of Consumer Duty

Assessing business relief opportunities in light of Consumer Duty

Advisers might need to consider different solutions

Rebecca Hodges
clock 14 March 2024 • 3 min read