Former PFS president co-launches soft skills initiative for advisers

Caroline Stuart and Melissa Kidd debut new venture The Co-Laboratory

Hope William-Smith
clock • 1 min read

Former Personal Finance Society (PFS) president Caroline Stuart and soft skills expert Melissa Kidd have co-founded a new venture aimed at helping advisers with communications and ‘human skills’.

The new initiative, The Co-Laboratory, will host its inaugural ‘Co-Lab' session next month focussed on ‘difficult dialogues'. The learning session is aimed at advisers and will be free to attend. Stuart and Kidd today (31 March) said The Co-Laboratory had been set up to help grow the ‘human' side of finance and move away from the industry's tendency to focus more heavily on technical exams and capabilities. The new venture for Stuart comes after her resignation as PFS president in January over its difficulties with the Chartered Insurance Institute. She said the aim of the initiati...

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