Former PFS president co-launches soft skills initiative for advisers

Caroline Stuart and Melissa Kidd debut new venture The Co-Laboratory

Hope William-Smith
clock • 1 min read

Former Personal Finance Society (PFS) president Caroline Stuart and soft skills expert Melissa Kidd have co-founded a new venture aimed at helping advisers with communications and ‘human skills’.

The new initiative, The Co-Laboratory, will host its inaugural ‘Co-Lab' session next month focussed on ‘difficult dialogues'. The learning session is aimed at advisers and will be free to attend. Stuart and Kidd today (31 March) said The Co-Laboratory had been set up to help grow the ‘human' side of finance and move away from the industry's tendency to focus more heavily on technical exams and capabilities. The new venture for Stuart comes after her resignation as PFS president in January over its difficulties with the Chartered Insurance Institute. She said the aim of the initiati...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Culture is the most effective risk tool wealth managers are missing out on

Culture is the most effective risk tool wealth managers are missing out on

'Understanding a firm's culture is understanding its risk profile'

Bev Shah
clock 09 January 2026 • 5 min read
FCA sets October 2027 date for implementation of cryptoasset rules

FCA sets October 2027 date for implementation of cryptoasset rules

Issues further guidance

Michael Nelson
clock 09 January 2026 • 1 min read
WH Ireland shareholders back Team takeover in key vote

WH Ireland shareholders back Team takeover in key vote

FCA clearance still required

Sahar Nazir
clock 09 January 2026 • 3 min read