Former PFS president co-launches soft skills initiative for advisers

Caroline Stuart and Melissa Kidd debut new venture The Co-Laboratory

Hope William-Smith
clock • 1 min read

Former Personal Finance Society (PFS) president Caroline Stuart and soft skills expert Melissa Kidd have co-founded a new venture aimed at helping advisers with communications and ‘human skills’.

The new initiative, The Co-Laboratory, will host its inaugural ‘Co-Lab' session next month focussed on ‘difficult dialogues'. The learning session is aimed at advisers and will be free to attend. Stuart and Kidd today (31 March) said The Co-Laboratory had been set up to help grow the ‘human' side of finance and move away from the industry's tendency to focus more heavily on technical exams and capabilities. The new venture for Stuart comes after her resignation as PFS president in January over its difficulties with the Chartered Insurance Institute. She said the aim of the initiati...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

'Don't think of consolidation as the end of independent advice. It isn't'

'Don't think of consolidation as the end of independent advice. It isn't'

Continuity before everything else

Tom Rowe-Jones
clock 02 September 2026 • 5 min read
SENDA calls on profession to share how it supports families with disabilities

SENDA calls on profession to share how it supports families with disabilities

Part of white paper launching in November

Isabel Baxter
clock 02 September 2026 • 2 min read
Plannex memberships boosted by 'out of the blue' Reddit influx

Plannex memberships boosted by 'out of the blue' Reddit influx

Without spending a penny on the social media platform

Isabel Baxter
clock 01 September 2026 • 5 min read