Consumer Duty biggest challenge for 2023, say retail investment firms

Model Office fourth annual benchmark report highlights firms’ concerns

Jenna Brown
clock • 1 min read

Consumer Duty and lack of budget and resources have come out on top of retail investment advice (RIA) firms’ list of concerns for the next 12 months, alongside the volume and implementation of regulatory change, according to a Model Office report.

The firm's fourth annual industry benchmark report this year focuses on the compliance costs and challenges RIA firms face. Model Office surveyed 120 RIAs in September 2022 and then overlaid those responses with data from its ‘regtech' software system over the previous six months. Key findings from the report included that Consumer Duty was a key compliance concern over the next year. Budget and resource constraints were also high on the list. It also found firms were spending between six and 15 hours a week on governance, risk and compliance activities. Some 65% of time is spent o...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA dismisses British Steel complaints after lengthy investigation

FCA dismisses British Steel complaints after lengthy investigation

Regulator acknowledges decision will be ‘disappointing’ for complainants

Jenna Brown
clock 22 April 2024 • 2 min read
Agile IT needed as rapid regulation change becomes the norm

Agile IT needed as rapid regulation change becomes the norm

'Gone are the lengthy consultation and rule-setting cycles that often took several years'

Paul Muir
clock 15 April 2024 • 6 min read
Leveling up the playing field when it comes to picking skilled persons

Leveling up the playing field when it comes to picking skilled persons

Given the prerequisite for accuracy, a rigorous selection process is essential

Richard Farr
clock 15 April 2024 • 4 min read