Canada Life exits UK individual protection 'with immediate effect'

Refocusing on offshore market and group protection

John Brazier
clock • 2 min read
Canada Life exits UK individual protection 'with immediate effect'

Canada Life confirmed its immediate withdrawal from the individual protection space, effective by close of business today (8 November).

The insurer announced it is closing its UK onshore business and will no longer accept application for fixed term life assurance and life assurance plus critical illness products.

It confirmed there will be "no impact" on existing policyholders, honouring existing contractual obligations and pay claims in line with its usual processes.

It will also enter a "period of consultation with impacted employees."

Canada Life protection managing director Tim Stoves said the decision will allow the insurer to "refocus on other areas of our business, including group protection and the international (offshore) protection market."

"I'm proud of what we have achieved since 2016 in the individual protection market, but it has become clear we need to make priority calls on where best to utlilise our resource as we continue to focus on our core areas of growth," Stoves commented.

"Canada Life has confirmed it remains committed to protecting its market leading position in group protection, building a customer-led lifetime wealth business which includes other areas of insurance including home finance, annuities and international (offshore) protection."

CIExpert's Alan Lakey said it was "disappointing news for a number of reasons," stating that a "vibrant" protection sector requires competition to keep prices low and to encourage innovation, which has been "lacking over the years."

"Canada Life individual protection was truly innovative in that it offered discounts to vapers when the market view has been to treat them as smokers.  This approach provided a vital, albeit not widely known, facility for those who have forsaken cigarettes," said Lakey.

"Hopefully this is not a harbinger of things to come over the next few years.  During the past decade we have lost numerous insurers - Old Mutual, Bright Grey, Scottish Provident, Bupa, Friends Life, Friends Provident and AXA.  The market has been steadily shrinking since 1990 and this has been bad news for consumers and advisers alike."

More on Protection

Majority of advice firms assisting clients with protection needs

Majority of advice firms assisting clients with protection needs

Average cost of care amounts to £1,594 per week

Cameron Roberts
clock 11 March 2025 • 1 min read
Shifting demographics: Post-Budget protection conversations

Shifting demographics: Post-Budget protection conversations

Emerging market for people aged 45 and upwards

Naomi Greatorex
clock 18 February 2025 • 3 min read
Supermarkets, fast cars, and protection insurance

Supermarkets, fast cars, and protection insurance

'I would argue this is a perfect example of an efficiency gap'

Paul Yates
clock 10 February 2025 • 3 min read

In-depth

MPS movers: Why Quilter, Tatton, Waverton came out on top

MPS movers: Why Quilter, Tatton, Waverton came out on top

Less launches expected as industry has ‘seen the peak’

Isabel Baxter
clock 05 March 2025 • 5 min read
Driving change in advice: The importance of visible female leadership

Driving change in advice: The importance of visible female leadership

Leveraging International Women’s Day to boost awareness of financial planning careers

Sahar Nazir
clock 06 March 2025 • 6 min read
How FCA could tackle review of 'opaque' MPS market

How FCA could tackle review of 'opaque' MPS market

Target market an expected focus as propositions have ‘questions to answer’

Isabel Baxter
clock 03 March 2025 • 4 min read