CII informs members of service disruptions in January 2023

System transition expected to affect services

Julia Bahr
clock • 2 min read

The Chartered Insurance Institute (CII) has sent out a letter to its members warning them of “possible upcoming disruptions” that may affect them early next year.

The professional body revealed it was transitioning to a new customer and member relationship management system for a maximum of two weeks, from 25 January 2023 until 5 February 2023 . It said: "Initially there will be minimal changes in the way you engage with us through your dashboard, but in the longer term the transition will enable us to offer more streamlined, tailored communications and relevant CPD programmes and events to help you achieve your personal career goals."    Impact on services Membership services affected by the expected "intermittent" disruptions included appl...

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