VouchedFor reveals top five Consumer Duty 'gaps'

250,000 clients’ feedback

clock • 3 min read
VouchedFor reveals top five Consumer Duty 'gaps'
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VouchedFor reveals top five Consumer Duty 'gaps'

In light of the Financial Conduct Authority's (FCA) October deadline for businesses to have a Consumer Duty plan in place, adviser review site VouchedFor’s Elevation system has shared five key gaps to consider based on 250,000 clients’ feedback.

Elevation, a platform designed to improve client experience, has analysed the feedback of more than 250,000 clients to reveal the advice profession's main strengths and weaknesses relative to the C...

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