Pensions problems reflect 'wider society issues', say regulators

Pensions consumer journey feedback statement

Hope William-Smith
clock • 3 min read

There is an industry consensus that many of the structural issues affecting pensions are reflective of “wider issues in society”, according to The Pensions Regulator (TPR) and the Financial Conduct Authority (FCA).

The two regulators have today (7 June) published a response to their joint call for feedback on the ‘pension consumer journey' which encompasses how customer decisions about pensions at key life points can be improved. TPR and the FCA published the call for input over a year ago - a move that was widely praised by the industry a positive example of the two regulators working effectively to unify expectations for both trust-based and contract-based schemes. The regulators today said "several themes consistently emerged" in the 49 responses they received and confirmed there was all-roun...

To continue reading this article...

Join Professional Adviser

  • Unlimited access to real-time news, industry insights and market intelligence.
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters.
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection.
  • Members-only access to the editor’s weekly Friday commentary
 Be the first to hear about our events and awards programmes.



Already a Professional Adviser member?


More on Regulation

Treasury Committee chair Harriett Baldwin has tabled an amendment to the Financial Services and Markets Bill that could see the creation of a personalised financial guidance regime in the UK.

Harriett Baldwin tables 'personalised guidance' amendment

Firms could give guidance without straying into regulated advice

Jenna Brown
clock 25 November 2022 • 2 min read
What the regulator's ESG 'label regime' means for advisers

What the regulator's ESG 'label regime' means for advisers

Aims to improve trust in sustainable investment products

Alexander McGregor
clock 25 November 2022 • 3 min read
FSCS predicts drop in overall levy to £478m for 2023/24

FSCS predicts drop in overall levy to £478m for 2023/24

Levy for 2022/23 to remain at forecast £625m

Jenna Brown
clock 24 November 2022 • 2 min read