FOS upholds 58% of completed BSPS complaints

According to a Freedom of Information (FOI) request submitted by Professional Adviser, the FOS has currently resolved 69 complaints relating to the British Steel Pensions Scheme (BSPS). Of those 69 cases, 56 were resolved informally by investigators and 13 through final decisions issued by ombudsmen. At the moment, the FOS is looking into a total of 319 BSPS cases. These complaints involve advice to transfer out of the defined benefit (DB) scheme and issues with administration support.  The FOS also said it has closed and transferred 135 cases to the Financial Services Compensation Sc...