L&G told to compensate client over investment advice given 25 years ago

'Too risky'

Tom Ellis
clock • 4 min read

Legal & General has been instructed to compensate a client over “unsuitable” investment advice it gave a married couple 25 years ago.

In September 1996 Mr and Mrs W were advised by L&G to each invest into two Personal Equity Plans (PEPs) in the Legal & General Worldwide Trust. The complaint of unsuitable advice centred on the level of risk: Mrs W had been involved in a serious accident prior to seeking the advice and was unable to work. The couple complained they were advised to invest too much money with too much risk for first-time investors. After receiving the advice in 1996, Mrs W surrendered her PEP in September 2001, receiving a little less than £6,000, while Mr W surrendered his later on in 2003 and received...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA's CP26/10 lets firms gather less - it doesn't let them assume more

FCA's CP26/10 lets firms gather less - it doesn't let them assume more

'A family knowing a client's wishes is not the same as the client stating them'

Mark Buck
clock 15 September 2026 • 5 min read
What the FCA's Mills review means for financial services

What the FCA's Mills review means for financial services

Regulatory expectations will need to evolve as AI becomes more autonomous

Jessica Caws and Cheryl Tham
clock 07 September 2026 • 6 min read
AI and compliance: Charging for advice or administration?

AI and compliance: Charging for advice or administration?

Efficiency doesn't remove accountability

Gareth Fatchett
clock 03 September 2026 • 3 min read