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Caroline Wayman: "After nearly seven years as chief ombudsman & chief executive, I have decided that the time is right for me to step down from the role. It’s been an honour and a privilege to have led the service throughout this time."
Financial Ombudsman Service (FOS) chief executive Caroline Wayman is stepping down from her role next month after seven years in the job.
Wayman is also chief ombudsman at the complaints organisation. In a note published on the FOS website, Wayman (pictured) said: "After nearly seven years I have decided that the time is right for me...
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