Advisers vent frustration as Royal London overwhelms them with letters

Red Circle Financial Planning director Darren Cooke said he and his client received four of the same letters in one day from the provider.  The letters mostly include content on annual statements, which Royal London is required to send, however, Cooke felt it was not necessary to send them all to him as well. "That was all on one day, barely a day goes by [where] I don't get at least one item of post from Royal London, and I'd say it averages at more than five a week. "I certainly don't need a paper copy in the post which I then scan and shred. Why can't I just get an email with it...