Advisers optimistic on year ahead in spite of Covid-19 - Standard Life

The provider's bi-annual adviser survey found 96% are optimistic about their firm's future prospects and 95% are upbeat on the security of their job in the coming year.

Some 85% on the 250 advisers polled in May and June said they were positive about new business prospects and taking on new clients during the year ahead.

Two-thirds (67%) were positive about the economic outlook post-lockdown, with many saying they had made a shift to digital as a result of the Covid-19 pandemic measures.

When compared to how their business operated before the pandemic, more than eight in ten (83%) and two thirds (66%) said virtual client and internal meetings are more likely to happen in the future respectively, while three quarters (74%) said staff are more likely to work remotely.   

Standard Life UK distribution director Caroline Miller said: "It's really good to see advisers we work with emerging from a difficult few months with optimism about the future. The advice industry has risen to the challenge posed by Covid-19, adapting established ways of working to continue delivering exceptional service to clients during a period of disruption.

"Now, as we move out of lockdown and look ahead, I'm not surprised that many advisers are planning to embrace the digital forms of communication and remote working practices they initially introduced out of a necessity for the long-term. The world of savings and investments is undoubtedly becoming more digital, and we need to evolve in line with client expectations."

She added: "However, we do need to remember that personal relationships are the foundations of the advice industry. I'm confident the technology advisers have told us they're keen to keep using post-Covid-19 will support that and help them continue to deliver the quality experiences their clients have come to expect."

 

 

 

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