Behavioural economics and building client trust during Covid-19
It's The Pro Adviser Podcast
On this week’s episode of The Pro Adviser Podcast, Hannah Godfrey talks to behavioural economist and business consultant Mark Pittaccio about the behaviour of consumers and clients during the coronavirus pandemic.
Pittaccio is in high demand right now, pointing out the coronavirus has made his sector feel as though they have woken up in some sort of "global behavioural economics experiment".
The behavioural economist has his own business, Your Behavioural Economist, and works as a business consultant for advice giant Quilter.
In this week's podcast Pittaccio discusses the various emotions consumers and clients have felt during the Covid-19 pandemic, and lessons that can be learned from the 2008 global financial crisis.
He also gives listeners insight into how advisers can best be there for their clients and build a trusted relationship.
To listen to what Pittaccio has to say in full, please click the embed link below.
You can listen to the podcast - and all out other episodes - through iTunes and Spotify by searching The Pro Adviser Podcast or Professional Adviser in their respective podcast libraries. You can also click the embedded play button above to listen.
More podcasts:
Is it time to review the risks of DB transfer advice?
Could this online firm become the 'Netflix' of the adviser world?
More on Your profession
Fraud losses from coronavirus scams hit £5m mark
11,000 scams
FCA contingent charging ban dubbed 'draconian'
Reducing amount of financial advice
Advice firm saves cricket club from folding during lockdown and other good news stories of the week…
Supporting local business
Tributes paid to Nucleus account director Mike Wallis
Died from motor neurone disease
More news
Fraud losses from coronavirus scams hit £5m mark
11,000 scams
FCA contingent charging ban dubbed 'draconian'
Reducing amount of financial advice
Woodford investors take Covid-19 hit as Link agrees £224m sale of healthcare assets
Link Fund Solutions (LFS) has agreed to sell "a significant portion" of the stricken LF Equity Income fund's holdings to US firm Acacia Research Corporation for up to £223.9m.
Law firm considers compensation claims against Link over Woodford collapse
Legal claims for compensation are being considered against the Woodford Equity Income fund's (WEIF) authorised corporate director (ACD) Link Fund Solutions, which is accused of early-stage failures in the fund's collapse, a failure to act in the best...
Behavioural economics and building client trust during Covid-19
It's The Pro Adviser Podcast
