Behavioural economics and building client trust during Covid-19

It's The Pro Adviser Podcast

Hannah Godfrey
clock • 1 min read

On this week’s episode of The Pro Adviser Podcast, Hannah Godfrey talks to behavioural economist and business consultant Mark Pittaccio about the behaviour of consumers and clients during the coronavirus pandemic.

Pittaccio is in high demand right now, pointing out the coronavirus has made his sector feel as though they have woken up in some sort of "global behavioural economics experiment". The behavioural economist has his own business, Your Behavioural Economist, and works as a business consultant for advice giant Quilter. In this week's podcast Pittaccio discusses the various emotions consumers and clients have felt during the Covid-19 pandemic, and lessons that can be learned from the 2008 global financial crisis. He also gives listeners insight into how advisers can best be there for t...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Wren Sterling adds £900m AUM with London-based IFA acquisition

Wren Sterling adds £900m AUM with London-based IFA acquisition

Evans Hart brings nearly 2,500 clients to the group

Sahar Nazir
clock 12 December 2025 • 2 min read
Demand for entry-level talent forces expansion of Nucleus-backed We Are Change scheme

Demand for entry-level talent forces expansion of Nucleus-backed We Are Change scheme

Foundation reports rising demand for entry-level routes into financial services

Sahar Nazir
clock 12 December 2025 • 2 min read
'Mounting anxiety' from Autumn Budget leading to more financial advice enquiries

'Mounting anxiety' from Autumn Budget leading to more financial advice enquiries

Enquiries for financial advice up by nearly a quarter following Budget

Sahar Nazir
clock 11 December 2025 • 1 min read