Behavioural economics and building client trust during Covid-19

It's The Pro Adviser Podcast

Hannah Godfrey
clock • 1 min read

On this week’s episode of The Pro Adviser Podcast, Hannah Godfrey talks to behavioural economist and business consultant Mark Pittaccio about the behaviour of consumers and clients during the coronavirus pandemic.

Pittaccio is in high demand right now, pointing out the coronavirus has made his sector feel as though they have woken up in some sort of "global behavioural economics experiment". The behavioural economist has his own business, Your Behavioural Economist, and works as a business consultant for advice giant Quilter. In this week's podcast Pittaccio discusses the various emotions consumers and clients have felt during the Covid-19 pandemic, and lessons that can be learned from the 2008 global financial crisis. He also gives listeners insight into how advisers can best be there for t...

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