FOS defends approach to SIPP complaints following Carey Pensions ruling

Will no revisit

Hannah Godfrey
clock • 2 min read

The Financial Ombudsman Service (FOS) has defended its approach to SIPP complaints following yesterday’s Carey Pensions ruling.

On Monday (18 May), Carey Pensions - now named Options Pensions - won its legal battle against former client Russell Adams, with Adams' claims dismissed on all grounds. During the 2018 trial, Adams' representatives argued Carey had breached Financial Conduct Authority COBS rules that dictate a firm must act in a client's best interest by allowing Adams to use Carey's SIPP to invest in a risky, unregulated Store Pods scheme. Carey, however, argued SIPP providers were under no obligation to reject the investment. The ruling had been keenly awaited by the self-invested personal pensions ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

From the annual review to the 'always on' adviser/client relationship

From the annual review to the 'always on' adviser/client relationship

'Regular reviews will still play an important role, but clients' lives do not follow a servicing calendar'

Tessa Lee
clock 28 July 2026 • 4 min read
Number of British millionaires drops to lowest level since 2008

Number of British millionaires drops to lowest level since 2008

Estimated number of 442,000

Sophia Panayi
clock 28 July 2026 • 3 min read
Tessa Lee: The invisible cost of poor client data

Tessa Lee: The invisible cost of poor client data

How can you improve data quality?

Tessa Lee
clock 23 July 2026 • 4 min read