Quilter 'fast-tracks' telephone advice service amid pandemic

Crucial during coronavirus

clock • 2 min read

Quilter Group’s financial planning arm Quilter Financial Advisers has ramped up its telephone-based service, designed to provide greater access to clients who would not normally receive financial advice, amid the global pandemic.

The initiative, which focuses on customers with less than £50,000 to invest and who have been unable to access face-to-face advice, was launched earlier this year and has been accelerated in recent weeks.  The service has five advisers, with plans to recruit two more, and caters to 2,000 clients with an average of £25,000 of advisable assets each. It offers a complete financial planning service, including advice on mortgages, protection, investment and pensions. Quilter's national advice business managing director Darren Sharkey said fast-tracking the telephone advice service was a pa...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

The Platforms Association acquires the UK Platform Awards

The Platforms Association acquires the UK Platform Awards

Clive Waller hands over the awards programme

Isabel Baxter
clock 30 July 2026 • 2 min read
FCA bereavement survey sent to just 12 firms – 'A very small dip in the ocean'

FCA bereavement survey sent to just 12 firms – 'A very small dip in the ocean'

Covers advisers, platforms and wealth managers

Sophia Panayi
clock 30 July 2026 • 3 min read
'Underperforming' sector does more damage to women over time

'Underperforming' sector does more damage to women over time

Y Tree executive director Eliana Sydes speaks to PA

Sophia Panayi
clock 29 July 2026 • 2 min read