SJP sending puzzles to vulnerable clients: Three big firms on their crisis client communications

'No longer a contact sport'

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St James's Place advisers have sent out puzzles to some of their vulnerable clients admist the coronavirus crisis.
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St James's Place advisers have sent out puzzles to some of their vulnerable clients admist the coronavirus crisis.

Mailing puzzles to clients, launching an adviser TV channel and producing a hub for clients to facilitate remote advice – these are just some of the ways major advice firms are tackling the coronavirus crisis.

As the government instructed people who could to work from home last week to do so, advice firms have quickly adapted to changed circumstances at a time when many clients are relying on them more than...

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