SJP complaints figures dwarf other large advice firms

Under 30 complaints for advice firms

Hannah Godfrey
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Aviva received the more pension-related claims.
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Aviva received the more pension-related claims.

St James’s Place (SJP) has received at least double the number of Financial Ombudsman Service (FOS) complaints compared to other advice firms operating in the market, the latest FOS stats have shown.

The latest FOS complaints dataset available from H2 2019 showed advice giant SJP received 71 cases between 1 June 2019 and 31 December, down slightly from H1, when it received 75. In H2, the FOS upheld...

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