Quilter facing more than 40 British Steel advice complaints

Lawyers mulling court action

Hannah Godfrey
clock • 3 min read

Advice giant Quilter is facing just shy of 50 complaints relating to advice given to British Steel workers by Lighthouse and an adviser from Quilter Financial Planning.

Professional Adviser can reveal Quilter is facing a total of 46 claims administered by solicitor firm Clarke Willmott, which is acting on behalf of steelworkers located in Port Talbot, Scunthorpe and Teesside. So far two of the claims are with the Financial Ombudsman Service (FOS). PA understands Quilter are aware of all 46 claims and are liable for those claims. The majority of the Quilter claims stem from advice given by Lighthouse. Lighthouse had a partnership with the steelworker's union Unite to provide financial advice to British Steel Pension Scheme (BSPS) members. Last year...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why accessibility is a must-have in a digital-first world

Why accessibility is a must-have in a digital-first world

Meeting the accessibility needs of vulnerable customers

Jonathan Hassell
clock 29 June 2026 • 4 min read
Editor's view: Baking in Burnham

Editor's view: Baking in Burnham

The editor's Friday Night Takeaway from 26 June

Jen Frost
clock 26 June 2026 • 2 min read
The Platforms Association launches UK's first transfers charter

The Platforms Association launches UK's first transfers charter

Designed to modernise investment transfers

Sophia Panayi
clock 25 June 2026 • 2 min read