Royal London listening to offers for Ascentric platform after tough re-platforming

A spokesperson from Ascentric confirmed that the platform is exploring ways to improve is strategy. "As you would expect, we're exploring a number of options to help inform our future strategy," they said. No further details were provided by Royal London. In March 2019, Ascentric revealed it had spent more than £100m on its long-term re-platforming project over the course of the previous three years. However, in May, the new platform offered up some hurdles for advisers as some users complained about the client reporting functions and others reported extended waiting times with the call ...