The Financial Conduct Authority (FCA) has refused to give regulatory authorised to a claims management company (CMC) after it failed to supply the watchdog with a myriad of information about its practices.
In a decision notice published on Tuesday (5 February) the regulator confirmed CMC FS Claims would not be given authorisation. According to the FCA, over a six-week period, FS Claims failed to respond to numerous requests for information it deemed necessary to authorise the CMC - firms that gain authorisation are expected to engaged with the FCA in an open and cooperative way. FS Claims first made its regulatory application to the FCA on 27 April 2019. Between May and August, the FCA sent FS claims one email, four letters and made one telephone call in an attempt to obtain information...
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