Regulator blocks CMS authorisation for withholding information

IFA DB check problem

Hannah Godfrey
clock • 2 min read

The Financial Conduct Authority (FCA) has refused to give regulatory authorised to a claims management company (CMC) after it failed to supply the watchdog with a myriad of information about its practices.

In a decision notice published on Tuesday (5 February) the regulator confirmed CMC FS Claims would not be given authorisation. According to the FCA, over a six-week period, FS Claims failed to respond to numerous requests for information it deemed necessary to authorise the CMC - firms that gain authorisation are expected to engaged with the FCA in an open and cooperative way. FS Claims first made its regulatory application to the FCA on 27 April 2019. Between May and August, the FCA sent FS claims one email, four letters and made one telephone call in an attempt to obtain information...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

What the FCA's Mills review means for financial services

What the FCA's Mills review means for financial services

Regulatory expectations will need to evolve as AI becomes more autonomous

Jessica Caws and Cheryl Tham
clock 07 September 2026 • 6 min read
AI and compliance: Charging for advice or administration?

AI and compliance: Charging for advice or administration?

Efficiency doesn't remove accountability

Gareth Fatchett
clock 03 September 2026 • 3 min read
FCA warns of Flagstone clone

FCA warns of Flagstone clone

Notice issued to alert consumers

Jenna Brown
clock 03 September 2026 • 3 min read