Another advice firm with SIPP complaints falls into FSCS

14 claims against it

Sophie King
clock • 2 min read

The Financial Services Compensation Scheme (FSCS) has declared Devon-based adviser firm Chartergroup Financial Management (CGFM) in default following several SIPP-based complaints.

According to an update on the lifeboat fund's website, the firm failed - or went into ‘special administration' - on 24 January 2019 after determining it could not meet claims. The FSCS told Professional Adviser an administrator has not been appointed to CGFM as there are "no formal insolvency proceedings". The FSCS also said it had received 14 claims against CGFM. At the time of writing, the Financial Ombudsman Service (FOS) website showed two complaints made against the advice firm last year, both involving advice to transfer into a self-invested personal pension (SIPP). However, in ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

The five-minute complaint and the five-day investigation

The five-minute complaint and the five-day investigation

GSI Group CEO on complaints, AI and the latest set of FOS reforms

Mark Buck
clock 12 August 2026 • 5 min read
Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin: The advice gap - an embarrassment of riches?

Andrew Goodwin
clock 12 August 2026 • 4 min read
New Talent Alliance launches financial advice careers guide

New Talent Alliance launches financial advice careers guide

Designed to attract new entrants into the profession

Sophia Panayi
clock 11 August 2026 • 2 min read