PFS asks members to whistleblow on claims management cowboys

The adviser body said it was time to "weed out rogue ambulance chasers who negatively impact public confidence and trust in financial services". The PFS is collecting a body of evidence of poor practice among CMCs, and said it plans to pass the information on to the Financial Conduct Authority (FCA), which now regulates the claims management sector. CMCs became subject to the FCA's stricter rules and regulations on 1 April 2019. Two months later, PA revealed the FCA wrote to CMCs to remind them of their regulatory obligations after some were accused of poor behaviour and using underha...