Artificial intelligence will complement advice, not threaten it - Keith Richards

PFS conference 2019

Sophie King
clock • 1 min read

Personal Finance Society (PFS) chief executive Keith Richards has said he believes artificial intelligence (AI) is not a threat to financial advice but will instead complement it. Speaking to Professional Adviser's reporter Sophie King at the PFS Future Proof conference in Birmingham on Thursday (28 November), Richards (pictured) said the need and demand for advice is only going to increase. Therefore, advisers and the wider financial services sector may need help involving AI not only for themselves but for the rest of their firm. In his opinion, the chief executive said AI can be a ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers' Budget 2026 wish lists – 'this is a scary one'

Advisers' Budget 2026 wish lists – 'this is a scary one'

First under Burnham and Healey

clock 18 September 2026 • 3 min read
Most client meetings happen without one of the advised couple present

Most client meetings happen without one of the advised couple present

More than half of clients said they hold the adviser relationship in their name only

Laura Miller
clock 17 September 2026 • 2 min read
Titan Wealth to provide financial education to pro cricketers

Titan Wealth to provide financial education to pro cricketers

Professional sport comes with 'a very different financial journey'

Laura Miller
clock 16 September 2026 • 2 min read