Artificial intelligence will complement advice, not threaten it - Keith Richards

PFS conference 2019

Sophie King
clock • 1 min read

Personal Finance Society (PFS) chief executive Keith Richards has said he believes artificial intelligence (AI) is not a threat to financial advice but will instead complement it. Speaking to Professional Adviser's reporter Sophie King at the PFS Future Proof conference in Birmingham on Thursday (28 November), Richards (pictured) said the need and demand for advice is only going to increase. Therefore, advisers and the wider financial services sector may need help involving AI not only for themselves but for the rest of their firm. In his opinion, the chief executive said AI can be a ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers concerned clients are being misled by AI - research

Advisers concerned clients are being misled by AI - research

More than two thirds flag concerns about clients turning to AI for financial advice

Sophia Panayi
clock 04 June 2026 • 1 min read
Standing out from the crowd: WIFA entry tips from judge Gillian Hepburn

Standing out from the crowd: WIFA entry tips from judge Gillian Hepburn

'The number of outstanding entries always makes judging challenging'

Gillian Hepburn
clock 04 June 2026 • 4 min read
Advisers report under 50s make up growing chunk of client banks

Advisers report under 50s make up growing chunk of client banks

Under 40s make up almost a third, FE Fundinfo research finds

Sophia Panayi
clock 02 June 2026 • 2 min read