Delays cause 'inefficiencies' in male-dominated advice sector

Clients and advisers frustrated by red tape

clock • 2 min read

Financial advice is still dominated by middle-aged men and red tape is causing lengthy delays for clients accessing advice, research by NextWealth and the Personal Finance Society (PFS) has found.

The consultancy and trade body together surveyed 482 PFS members in July and found just a fifth (20%) of financial planners were female, while the average age of planners was 49. Elsewhere, it found clients wait up to four weeks from their first point of contact with a planner before they receive advice, mainly because financial planners need to wait for providers to release information on existing policies. NextWealth managing director Heather Hopkins said: "The most dramatic finding is the inefficiencies at the heart of retail investing. The lengthiest step in the process is waiting...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Tessa Lee: The invisible cost of poor client data

Tessa Lee: The invisible cost of poor client data

How can you improve data quality?

Tessa Lee
clock 23 July 2026 • 4 min read
Dean Proctor: Hopes and fears for the new PM and cabinet

Dean Proctor: Hopes and fears for the new PM and cabinet

Stability, simplicity and the chance to do things differently

Dean Proctor
clock 23 July 2026 • 5 min read
Should spousal maintenance be abolished? A modern perspective

Should spousal maintenance be abolished? A modern perspective

Making the case for abolition and retention

Amy Walpole and Karen Brennan
clock 22 July 2026 • 4 min read