Ascentric 'working to minimise' adviser call centre delays

Recently re-platformed

Tom Ellis
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Adviser platform Ascentric has said it is trying to minimise call centre delays.
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Adviser platform Ascentric has said it is trying to minimise call centre delays.

Adviser platform Ascentric has said it is trying to minimise call centre delays and is "aware" of instances where client reports are showing incorrect values.

The firm has transferred more than 95% of advised clients onto its new platform, a re-platforming project it spent several years and more than £100m to complete. However, the new platform has of...

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