The not-for-profit venture STAR has called on the CEOs of long-term savings and investments companies and organisations to sign up to its asset transfer standards to improve pension and platform switching processes.
The service is in the process of implementing a framework that sets out expectations for end-to-end standards and customer communications, and provides oversight and transparency. So far 25 companies have committed in principle to STAR's framework. STAR is a joint venture between Criterion and TeX and was created with the sole aim of implementing The Transfers and Re-registration Industry Group's framework across the savings industry. In a recent column for Professional Adviser, STAR chair Tom McPhail wrote: "We know there are pension companies and administrators that are happy doing ...
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