FOS SIPP complaints jump a third in less than a year

2,802 new SIPP cases

Hannah Godfrey
clock • 1 min read

Complaints to the Ombudsman relating to self-invested personal pensions (SIPPs) jumped by nearly two-fifths (37%) in the period from April to December 2018, compared with the 2017/18 financial year.

Figures released by the Financial Ombudsman Service (FOS) this morning (5 February) showed 2,802 new SIPP-related cases were opened between April and December 2018, compared with 2,051 new cases opened in the 12 months to April 2018. At 3,186, meanwhile, the number of SIPP-related enquiries received by the ombudsman over the eight-month period broadly matched the 3,215 received in the whole 2017/18 financial year. The latest Ombudsman News report, which published the figures, also showed between October and December 2018 (Q3) the FOS received 161,195 enquiries and took on 92,903 new c...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

WIFA entry tips from the judges: Insight into what makes a standout entry

WIFA entry tips from the judges: Insight into what makes a standout entry

Gillian Hepburn and Sam Slator in the studio

Professional Adviser
clock 10 June 2026 • 1 min read
Small firms to file accounts with Companies House from 2028

Small firms to file accounts with Companies House from 2028

Must file profit and loss accounts but can opt out of publication

Sophia Panayi
clock 10 June 2026 • 2 min read
FCA deputy CEO: Regulator cannot scale financial inclusion initiatives alone

FCA deputy CEO: Regulator cannot scale financial inclusion initiatives alone

FCA deputy CEO Sarah Pritchard speaks to Treasury Committee

Sophia Panayi
clock 09 June 2026 • 3 min read