Openwork bills adviser £2,000 some seven years after leaving network

To pay by 20 August

Hannah Godfrey
clock • 3 min read

A former Openwork adviser has been charged nearly £2,000 for an investigation against him that resulted in no compensation being awarded, some seven years after he left the network.

Former Openwork adviser Darren Wilkes was sent a £1,882 bill from the network for costs associated with an investigation it conducted into mortgage payment protection insurance (PPI) policies sold by Wilkes back in 2006. On 14 May, Wilkes received a letter from Openwork informing him the network had conducted the investigation after a former client launched a complaint against him. Openwork's investigation upheld the complaint but found the former client had faced no financial loss, and as such, no compensation was offered. Wilkes was then billed nearly £2,000 by the network for th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Bank return to advice is a rare case of sequel eclipsing original

Bank return to advice is a rare case of sequel eclipsing original

‘Most banks and financial advisers will be serving vastly different customer bases’

Mark Glover
clock 21 April 2026 • 5 min read
FCA urges principal firms to strengthen inactive AR oversight

FCA urges principal firms to strengthen inactive AR oversight

Gaps in governance, reporting, and consumer protection

Isabel Baxter
clock 21 April 2026 • 3 min read
Francis Clark Financial Planning achieves B Corp status

Francis Clark Financial Planning achieves B Corp status

Certification marks ‘important milestone’

Sophia Panayi
clock 21 April 2026 • 1 min read