Openwork bills adviser £2,000 some seven years after leaving network

To pay by 20 August

Hannah Godfrey
clock • 3 min read

A former Openwork adviser has been charged nearly £2,000 for an investigation against him that resulted in no compensation being awarded, some seven years after he left the network.

Former Openwork adviser Darren Wilkes was sent a £1,882 bill from the network for costs associated with an investigation it conducted into mortgage payment protection insurance (PPI) policies sold by Wilkes back in 2006. On 14 May, Wilkes received a letter from Openwork informing him the network had conducted the investigation after a former client launched a complaint against him. Openwork's investigation upheld the complaint but found the former client had faced no financial loss, and as such, no compensation was offered. Wilkes was then billed nearly £2,000 by the network for th...

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