Openwork bills adviser £2,000 some seven years after leaving network

To pay by 20 August

Hannah Godfrey
clock • 3 min read

A former Openwork adviser has been charged nearly £2,000 for an investigation against him that resulted in no compensation being awarded, some seven years after he left the network.

Former Openwork adviser Darren Wilkes was sent a £1,882 bill from the network for costs associated with an investigation it conducted into mortgage payment protection insurance (PPI) policies sold by Wilkes back in 2006. On 14 May, Wilkes received a letter from Openwork informing him the network had conducted the investigation after a former client launched a complaint against him. Openwork's investigation upheld the complaint but found the former client had faced no financial loss, and as such, no compensation was offered. Wilkes was then billed nearly £2,000 by the network for th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA to deliver 'fewer and faster' enforcement outcomes this year

FCA to deliver 'fewer and faster' enforcement outcomes this year

Therese Chambers says the watchdog is prosecuting more people than ever before

Sahar Nazir
clock 23 October 2025 • 2 min read
Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

Autumn Budget 2025: Majority of Brits concerned about rumoured pension tax-free tax changes

The updates advisers need in the run up to the Autumn Budget 2025 on 26 November

Professional Adviser
clock 23 October 2025 • 1 min read
Reeves' rumoured ISA reforms risk 'harm' and diversification issues

Reeves' rumoured ISA reforms risk 'harm' and diversification issues

Concerns over rumoured £10k cash ISA cap and potential UK equity mandate

Sahar Nazir
clock 22 October 2025 • 5 min read