MP slams FCA for 'glacial progress' in protecting consumers

Expect a ban on contingent charging

Hannah Godfrey
clock • 2 min read

Work and Pensions Committee chair has Frank Field has criticised the Financial Conduct Authority (FCA), accusing the regulator of making "glacial progress" on drawdown consumer protection.

This morning the FCA released its Retirement Outcomes Review, which outlined a range of measures designed to better protect consumers, improve engagement, and promote competition within the market. Among these included a proposal that ‘wake-up' packs should be sent to customers form the age of 50, and then every five years until the customers has fully access their pension pot, and the introduction of "investment pathways" for drawdown investors to ensure they obtain better value for money. Its interim report, released last July, suggested the introduction of a charge cap for drawdown si...

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